• PERSONAL
  • OVERVIEW
  • ACCOUNT BENEFITS
  • DINERS CLUB PRIVILEGES
  • WORLD MASTERCARD® PRIVILEGES
  • REWARDS MEMBERSHIP
  • MANAGE YOUR ACCOUNT
  • FREQUENTLY ASKED QUESTIONS
  • CONTACT US
  • Pay Your Account
  • Account Access
  • Disputed Charges
  • Additional Cards
  • Pen or PIN
Pay Your Account

Direct Debit
The easiest way to ensure your Diners Club Account is automatically paid on the same day each month. You choose your preferred monthly direct debit day. Apply Now to access direct debit.

BPAY
Pay your Diners Club account by phone or internet using the BPAY® system available from most banks1. You will need to quote Diners Club Biller Code 3012 and your Customer Reference Number, which is your Diners Club Card number. A transaction fee of $0.75 applies to each BPAY payment. Call your bank to register and for more details2.

Australia Post
Go to any Australia Post outlet, present your Diners Club statement payment slip and pay by cash or cheque2. Australia Post will give you a receipt of the transaction. A fee of $1.55 applies to each payment.

Mail
Make your cheque payable to ‘Diners Club'. Include your statement payment slip and write your membership number of the back of the cheque.

Mail to: Customer Service, Diners Club International, GPO Box 40, Sydney, NSW, 2001.

It is important to remember that Diners Club requires payment of your account within 14 days of your statement ‘Issue Date’.
For further information on paying your account contact our 24 hour Customer Service Team on 1300 360 060.

Important Information
1. Special requirements apply to some financial institutions. Terms and conditions of use are available from participating banks.
2. Please allow 2 business days for processing your payment to Diners Club.
®Registered to BPAY Ltd ABN 69 079 137 518.

Account Access

Statements
Your Diners Club statement makes it easy for you to control and manage your expenses in one clear and concise document, which includes transactions made on both your Diners Club Card and your World MasterCard Card (if you have opted to add one to your account). For further information regarding our Personal Card statements, contact us on
1300 360 060.

MyDinersClub
MyDinersClub allows you to access your account details 24 hours a day, seven days a week. View your next statement date, payment information or the total of a previous statement, plus billed and unbilled charges. Choose to view your transactions online or download as a text, QIF or CSV file. You can even view your Rewards points balance and redeem online.

Log onto MyDinersClub

MyDinersClub Alerts
MyDinersClub Alerts is an innovative way for you to receive up to date account information and the latest news and special offers from Diners Club via e-mail messages or SMS to your mobile phone.MyDinersClub Alerts allows you the flexibility to choose what information you want to receive and when you receive it.

To setup MyDinersClub Alerts, log onto MyDinersClub

Disputed Charges

On checking your monthly statement, any queried charge should be advised immediately to Diners Club by phone. Our Customer Service Team will work with you to resolve your dispute fairly and quickly.

By isolating a disputed charge on your next statement and allocating a special reference number for easy tracking, you will not have to pay the amount in question until the dispute is fully investigated and resolved.

For further information regarding any disputed charges, please contact us on 1300 360 060.

Please click here to download a dispute affidavit.

Additional Cards

A Diners Club Additional Card lets your partner, family or friends enjoy the benefits of Diners Club Membership.1

All Additional Cards are linked to the main cardholder's account and offer a host of valuable membership benefits. Charges are clearly itemised and sub-totalled on the main cardholder's statement for your convenience.

Plus, all points earned on Additional Card spending are automatically credited to your Diners Club Rewards points balance so you accumulate points more quickly.2 Apply Now for a Diners Club Additional Personal Card and Additional World MasterCard Card.


Business Card

If you own a business and need to separate your professional and personal spending, the Diners Club Business Account is the ideal companion to your Diners Club Personal Account. You simply make all your business purchases, including travel and entertainment, on your Diners Club Business Card and MasterCard Card.

You'll also save time and money at tax time as the Business Card statement lists the GST component of each charge (helpful for BAS preparation) and also flags potential GST exempt and FBT liable purchases. It has been approved by the Australian Taxation Office as acting proof of purchase for taxation purposes. So you can use the statement to claim tax deductions and GST Input Tax Credits.

View the benefits of our award-winning Business Card or call Diners Club today on 1300 360 060 for more information.

Important Information
1. Additional Card applicant must be over 18 years of age
2. Diners Club Reward points are earned, allocated, redeemed, forfeited or cancelled by Rewards Members in accordance with the Diners Club Terms and Conditions. For a copy call 1300 360 060 or visit dinersclub.com.au

Pen or PIN

At participating stores across Australia, you can now enter a Personal Identification Number (PIN) to authorise your transactions, giving you a quicker and easier alternative to signing. Of course, you can continue to sign as you've always done. The choice is yours.

ATM PIN
Having an ATM Personal Identification Number (PIN) means you can access cash at ATMs worldwide. If you have a PIN, you will also be able to use this same one to authorise a transaction rather than signing a receipt. You will be issued just one PIN for transactions and ATM withdrawals with either the Diners Club card or the World MasterCard Card.

If you would like to apply for an ATM PIN, simply complete the ATM PIN Access form or call our Customer Service Team on 1300 360 060.

Important Information
1. PIN required. Limits, Terms and Conditions and service surcharges apply. View the full Terms and Conditions at dinersclub.com.au.