FAQ
  1. What is the difference between the Diners Club Business Card and the Diners Club Corporate Card?
  2. Why choose Diners Club?
  3. Can my employees get cash using their card?
  4. Will the Diners Club Business Card save my business time and money?
  5. What sort of assistance is there for my business and employees?
  6. How can the Diners Club Business Card system help my company?
  7. Will I get any sort of management tools?
  8. Will the statement cover-off fringe benefits tax?
  9. What travel benefits does my business receive with the Diners Club Business Card?
  10. Is Diners Club equipped for the GST?
  11.  Does the Diners Club Business Card offer flexibility?
  12. Is this one system? Will Diners Club help me set it up?

  1. What is the difference between the Diners Club Business Card and the Diners Club Corporate Card?

    The Diners Club Business Card caters to small to mediums sized companies where MIS reporting is not a prerequisite and it offers flexibility in terms of how Reward points are allocated.  The Diners Club Corporate Card caters to larger companies requiring management reporting tools.  
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  2. Why choose Diners Club?

    When you choose the Diners Club Business Card you are choosing experts in their field, with a proven track record in Australia since 1956. Diners Club only operates in the charge card market, allowing us to concentrate on providing the very best for your business.
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  3. Can my employees get cash using their card?

    You can use your Diners Club Card to obtain cash advances from all of the major ATM networks around Australia, and from over 850,000 Cirrus® ATMs across 120 countries around the world.  Plus if you have chosen Diners Club Rewards, you also earn points on ATM cash advances!  Note that a PIN is required.  Limits, terms and conditions and service surcharges apply.
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  4. Will the Diners Club Business Card save my business time and money?

    The Diners Club Business Card is a multi-purpose charge card, allowing your
    employees to use one card for all their business expenses, from office equipment and stationery to airfares, car hire and of course meals and accommodation. Consolidating all your business’s travel and entertainment expenditure into one expense management system will save your company time and money, as it gives you increased control and visibility and avoids multiple reconciliations.
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  5. What sort of assistance is there for my business and employees?

    Diners Club is at your service worldwide, with a dedicated Customer Service Team in Australia only a phone call away on 1300 360 180. We are committed to providing superior levels of service along with a convenient and effective means of controlling your business’s total business expenditure. There are also numerous travel benefits including free Club Assistance and various insurance options when you book travel using your Diners Club Card.
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  6. How can the Diners Club Business Card system help my company?

    The majority of businesses use multiple payment methods for their business expenses including cash advances, cheques, cabcharge, petrol cards, motel cards, store cards, personal credit cards and cash reimbursements. Multiple payment methods not only make it difficult to control your business’s total expenditure, but are also difficult and costly to administer. Diners Club offers a single card solution.
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  7. Will I get any sort of management tools?

    The key to managing and controlling your business’s expenditure is to know what is spent and where. Our Online Transaction Summary provides you with this vital information.
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  8. Will the statement cover-off fringe benefits tax?

    If entertaining clients or associates as part of your business activities, it is essential that you know and understand the FBT rules relating to the taxation of entertainment expenses. Any entertainment expenses paid by an employer directly or paid by employees and subsequently reimbursed are subject to FBT. The FBT adjustment schedule is included with the statement.
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  9. What travel benefits does my business receive with the Diners Club Business Card?

     Charge your airline tickets to your Diners Club Card and you’ll automatically receive:
    • FREE air travel inconvenience insurance - coverage of up to $600 for food, clothing and accommodation in case of flight delay, missed connection, delayed or lost luggage. View the Free Air Inconvenience Insurance Policy by clicking here .     
    • FREE Club Assistance help service - in an emergency, access medical and general travel assistance worldwide, 24 hours a day, 365 days a year. View the Free Club Assistance Terms & Conditions by clicking here.
    • Access to our International Airport & Member Lounge network - entry to a network of private international Airport Lounges across five continents. Whether you’re in Tokyo, London or Frankfurt, you can relax in comfort between meetings, cities and planes, and take advantage of the world-class business facilities of your office away from home.  For more information, click here.
    • You can also choose to take up Frequent Traveller insurance (charges apply). Click here to find out more.
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  10. Is Diners Club equipped for the GST?

    Yes. The Australian Taxation Office has issued a Public Ruling stating that the Diners Club Business Card statement can act as an alternative mechanism for obtaining Input Tax Credits. This means you can use the statement to claim tax deductions and GST Input Tax Credits.
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  11.  Does the Diners Club Business Card offer flexibility?

    The Diners Club Business Card provides a variety of options to the business organisation.  This includes, the option to pool Reward points to a nominated card holder or to allow each card holder to earn Reward points individually and the ability to channel block individual cards.
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  12. Is this one system? Will Diners Club help me set it up?

    The Diners Club Business Card is a complete expense management system, providing convenience and control. Once your cards have been activated, we can assist you to set up a travel and entertainment policy, as well as putting into place Control Limits and/or Merchant Type Blocking if required.