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Regular payments can be either a recurring payment or an instalment payment. A Regular Payment represents an agreement between you (the cardholder) and a Merchant in which you preauthorise the Merchant to bill your charge card account at predetermined intervals (e.g. monthly or quarterly) or at intervals as agreed by you. The amount may differ or be the same for each transaction. For example: You may ask your local gymnasium to charge your monthly gym membership fee to your charge card each month. Or, You may have purchased a new television from your local appliance store and are being billed by the Merchant in subsequent multiple periods. What are the benefits of Regular Payments? There are many benefits for cardholders who set up regular payments including: 1. Ensures timely payments to the Merchant 2. Saves you time as the payment is processed automatically 3. Saves you money as you do not have to pay for cheques, money transfers or postage, nor will you be liable for late fees. Customer Responsibilities & Obligations Regular payment arrangements are an agreement between you (the cardholder) and the Merchant. You should keep a record of all regular payment arrangements you have established with your Merchant and store in a safe place. A template for recording your regular payment arrangements is available from the Australian Payments Clearing Association website, www.apca.com.au. You are responsible for notifying the Merchant when your account details change, including a change in charge card number and/or change of charge card expiry date. Until you notify the Merchant, your bank is required to process transactions from the Merchant. Use this link to generate a Change in account details letter to your Merchant. We recommend you keep a copy of any Change in account details letter sent to your Merchant and your earlier regular payment agreements. This correspondence will be required when your Merchant does not comply to your request in a timely manner and you decide to dispute any incorrectly charged regular payments. Customer Rights to Dispute Any issues with your regular payments, including the failure of the Merchant to act on a change in account details advice, should be taken up directly with your Merchant first. Should further assistance be required to resolve an issue between yourself and a Merchant, contact Diners Club for more information.
Regular payments can be either a recurring payment or an instalment payment. A Regular Payment represents an agreement between you (the cardholder) and a Merchant in which you preauthorise the Merchant to bill your charge card account at predetermined intervals (e.g. monthly or quarterly) or at intervals as agreed by you. The amount may differ or be the same for each transaction.
For example: You may ask your local gymnasium to charge your monthly gym membership fee to your charge card each month.
Or,
You may have purchased a new television from your local appliance store and are being billed by the Merchant in subsequent multiple periods.
What are the benefits of Regular Payments?
There are many benefits for cardholders who set up regular payments including:
1. Ensures timely payments to the Merchant
2. Saves you time as the payment is processed automatically
3. Saves you money as you do not have to pay for cheques, money transfers or postage, nor will you be liable for late fees.
Customer Responsibilities & Obligations
Regular payment arrangements are an agreement between you (the cardholder) and the Merchant. You should keep a record of all regular payment arrangements you have established with your Merchant and store in a safe place. A template for recording your regular payment arrangements is available from the Australian Payments Clearing Association website, www.apca.com.au.
You are responsible for notifying the Merchant when your account details change, including a change in charge card number and/or change of charge card expiry date. Until you notify the Merchant, your bank is required to process transactions from the Merchant. Use this link to generate a Change in account details letter to your Merchant. We recommend you keep a copy of any Change in account details letter sent to your Merchant and your earlier regular payment agreements. This correspondence will be required when your Merchant does not comply to your request in a timely manner and you decide to dispute any incorrectly charged regular payments.
Customer Rights to Dispute
Any issues with your regular payments, including the failure of the Merchant to act on a change in account details advice, should be taken up directly with your Merchant first. Should further assistance be required to resolve an issue between yourself and a Merchant, contact Diners Club for more information.
You can purchase pay as you need insurance. Diners Club offers Comprehensive Travel Insurance. This covers you and your family against medical expenses, personal effects and more within Australia and even more importantly overseas. Diners Club also offers Frequent Traveller Insurance. This covers multiple trips within a 12-month period and is perfect for the frequent traveller. It covers you for a whole year, no matter how many trips you take.
If your card is lost or stolen, we will replace it free of charge and usually within 24 hours, wherever you are in the world. While waiting for your replacement card, you can ask for Continuous Charge Privileges which gives you pre-approved authorisations for essential travel charges.
Diners Club provides you with a number of insurance benefits when you purchase your ticket on your Diners Club Card. Club Assistance Worldwide Emergency Help Service- offers you support when travelling overseas. Air Travel Inconvenience Insurance lets you claim compensation for certain charges made as a result of delayed flights, missed connections and lost or delayed luggage. Terms and Conditions apply to these insurances.
Yes, you can apply to have an Additional Cardholder on your Diners Club account. You can download an application form from the Additional Card page under Personal Card.
Monthly expense statements are clear and simple to follow. Each charge is separately detailed, with all spending captured under helpful expense categories. Paying your account is made easy with Diners Club’s account payment options. You can choose to either pay by cheque, in person at a Diners Club office, Bpay, use your local post office, pay via Diners Clubs Club Connect hotline or have a direct debit set up on your account.
You can use your Diners Club Card to obtain cash advances from all of the major ATM networks Australia wide. Your Diners Club Card is now accepted at one million Cirrus ATM's in over 200 countries around the world.Just - Look for the Cirrus logo
Diners Club lets you extend your comfort zone when you are on the move. Diners Club Airport and Member Lounges are available at over 80 locations worldwide including airports on some of the busiest routes.