FAQ
  1. Can I purchase travel insurance through Diners Club?
  2. How quickly can I get a card replaced?
  3. Do I receive any travel insurances on my card?
  4. Can I get a card for my partner or for a friend?
  5. Is it easy to understand my statement and pay my account?
  6. Can I get cash on my card?
  7. I travel a lot. Does Diners Club offer me any luxuries when travelling?

  1. Can I purchase travel insurance through Diners Club?

    You can purchase pay as you need insurance. Diners Club offers Comprehensive Travel Insurance. This covers you and your family against medical expenses, personal effects and more within Australia and even more importantly overseas. Diners Club also offers Frequent Traveller Insurance. This covers multiple trips within a 12-month period and is perfect for the frequent traveller. It covers you for a whole year, no matter how many trips you take.


  2. How quickly can I get a card replaced?

    If your card is lost or stolen, we will replace it free of charge and usually within 24 hours, wherever you are in the world. While waiting for your replacement card, you can ask for Continuous Charge Privileges which gives you pre-approved authorisations for essential travel charges.


  3. Do I receive any travel insurances on my card?

    Diners Club provides you with a number of insurance benefits when you purchase your ticket on your Diners Club Card. Club Assistance Worldwide Emergency Help Service- offers you support when travelling overseas.  Air Travel Inconvenience Insurance lets you claim compensation for certain charges made as a result of delayed flights, missed connections and lost or delayed luggage. Terms and Conditions apply to these insurances.


  4. Can I get a card for my partner or for a friend?

    Yes, you can apply to have an Additional Cardholder on your Diners Club account. You can download an application form from the Additional Card page under Personal Card. 


  5. Is it easy to understand my statement and pay my account?

    Monthly expense statements are clear and simple to follow. Each charge is separately detailed, with all spending captured under helpful expense categories. Paying your account is made easy with Diners Club’s account payment options. You can choose to either pay by cheque, in person at a Diners Club office, Bpay, use your local post office, pay via Diners Clubs Club Connect hotline or have a direct debit set up on your account.


  6. Can I get cash on my card?

    You can use your Diners Club Card to obtain cash advances from all of the major ATM networks Australia wide. Your Diners Club Card is now accepted at one million Cirrus ATM's in over 200 countries around the world.
    Just - Look for the Cirrus logo


  7. I travel a lot. Does Diners Club offer me any luxuries when travelling?

    Diners Club lets you extend your comfort zone when you are on the move. Diners Club Airport and Member Lounges are available at over 80 locations worldwide including airports on some of the busiest routes.