Disputed Charges


On checking your monthly statement any queried charge should be advised immediately to Diners Club by phone, fax or post.
Our Customer Service Team will work with you to resolve your dispute fairly and quickly.

By isolating a disputed charge on your next statement and allocating a special reference number for easy tracking, you will not have to pay the amount in question until the dispute is fully investigated and resolved.
Please note, if a disputed charge is proven to be valid a fee will be incurred.

For further information regarding any disputed charges,
please contact us on 1300 360 060.