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Is Diners Club equipped for the GST? |
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| Yes. The Diners Club Business Card statement complies with ATO guidelines for statements to be accepted as a substitute for Tax Invoices (other than mixed supplies). The Statement includes a GST Adjustment Schedule which assists with identifying and accurately calculating GST that may be able to be claimed. GST information is not available for transactions made using a MasterCard card. The details provided in relation to MasterCard transactions are not intended to be a substitute for a tax invoice. |
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Can my employees get cash using their Card? |
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| You can use your Diners Club Card and MasterCard Card to obtain cash advances from all of the major ATM networks around Australia. Plus, if you have chosen Diners Club Rewards, you also earn points on ATM cash advances. Note that a PIN is required. Limits, terms and conditions and service surcharges apply. |
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Why choose Diners Club? |
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| When you choose the Diners Club Business Card you are choosing experts in their field, with a proven track record in Australia since 1956. Diners Club only operates in the charge card market, allowing us to concentrate on providing the very best for your business. |
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What is the difference between the Diners Club Business Card account and the Diners Club Corporate Card account? |
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| The Diners Club Business Card caters to small to medium sized companies where MIS reporting is not a prerequisite and it offers flexibility in terms of how Reward points are allocated. The Diners Club Corporate Card caters to larger companies requiring management reporting tools. |
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Will the statement cover-off fringe benefits tax? |
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| If entertaining clients or associates as part of your business activities, it is essential that you know and understand the FBT rules relating to the taxation of entertainment expenses. Any entertainment expenses paid by an employer directly or paid by employees and subsequently reimbursed are subject to FBT. The FBT adjustment schedule is included with the statement. |
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Does the Diners Club Business Card offer flexibility? |
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| The Diners Club Business Card provides a variety of options to the business organisation. This includes, the option to pool Reward points to a nominated cardholder or to allow each cardholder to earn Reward points individually. |
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What travel benefits does my business receive with the Diners Club Business Card? |
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| Charge your airline tickets to your Diners Club Card and you'll automatically receive: |
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FREE International Travel Insurance |
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FREE Interstate Flight Inconvenience Insurance |
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FREE Transit Accident Insurance |
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Access to our International Airport & Member Lounge network - entry to a network of private international Airport Lounges across five continents. Whether you're in Tokyo, London or Frankfurt, you can relax in comfort between meetings, cities and planes, and take advantage of the world-class business facilities of your office away from home. |
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Will the Diners Club Business Card save my business time and money? |
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| The Diners Club Business Card is a multi-purpose charge card, allowing your employees to use their Diners Club Card or MasterCard Card for all their business expenses, from office equipment and stationery to airfares, car hire, meals and accommodation. Consolidating all your business' travel and entertainment expenditure into one expense management system will save your company time and money, as it gives you increased control and visibility and avoids multiple reconciliations. |
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How quickly can I get a Card replaced? |
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| If your Card is lost or stolen, we will replace it free of charge and send it within 24 hours, wherever you are in the world. While waiting for your replacement Card, you can ask for Continuous Charge Privileges which gives you pre-approved authorisations for essential travel charges. |
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Can an additional cardholder have a MasterCard Card? |
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| Yes, just tick the box on the additional card application form. |
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Does Diners Club offer any luxuries when travelling? |
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| Diners Club lets you extend your comfort zone when you are on the move. Diners Club Airport and Member Lounges are available at hundreds of locations worldwide including airports on some of the busiest routes. |
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How do I cancel or alter regular/recurring payments? |
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Regular payment1 arrangements are an agreement between you (the cardholder) and the Merchant. You should keep a record of all regular payment arrangements you have established with your Merchant and store in a safe place. A template for recording your regular payment arrangements is available from the Australian Payments Clearing Association website apca.com.au.
You are responsible for notifying the Merchant when you want to cancel your regular payment or when your account details change, including a change in card number and/or change of card expiry date. Until you notify the Merchant, Diners Club is required to process transactions from the Merchant. Use this link to generate a change in account details letter to your Merchant. We recommend you keep a copy of any cancellation or change in account details letter sent to your Merchant and your earlier regular payment agreements. This correspondence will be required if your Merchant does not comply with your request in a timely manner and you decide to dispute2 any incorrectly-charged payments. |
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Why do I need two cards? |
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| Having two cards gives you the opportunity to earn more points, more often. The MasterCard Card is accepted at more than 33 million locations, over 1.9 million ATM's, everywhere online and in over 210 countries, so you can earn more points in more places. |
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Will I have separate statements? |
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| You will have one statement showing individual transactions made on each card. If you register to access Online Transaction Summary, you can also view your transactions online. |
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When will I pay my annual fee? |
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| One annual fee applies to both cards which is due annually on the anniversary of the Diners Club Card activation date. |
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Why is Diners Club partnering with MasterCard? |
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| Providing a MasterCard Card gives us more ways to reward our cardholders, by giving them the opportunity to earn more reward points and enjoy more benefits. |
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How can I maximise the number of points I earn? |
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| Points earned with either card are added together and are all allocated to your one account when you pay the full balance at the end of each month. Using your Diners Club card on Dine Out Wednesdays gives you an additional 2 extra points per dollar spent and using it at Bonus Partners gives you 4 points per dollar. |
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Is my MasterCard Card a credit or a charge card? |
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| It is a charge card and operates in the same way as the Diners Club card, with no interest, as you pay your full balance each month. Charges are payable on receipt of your account and you won't pay any default fees if you pay within 21 days of your account issue date. |
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When I make payments, how will this be allocated between my Diners Club Card and my MasterCard Card? |
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| You have one account, with one statement and all transactions accumulate towards one balance. Each month you will need to make one single payment on your account. |
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Will I have two PIN Numbers? |
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| You will be issued with a single PIN which you can use for both cards. |
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Can I use my MasterCard Card to make ATM cash withdrawals? |
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| Yes, both the Diner Club Card and MasterCard Card can be used to withdraw cash at ATM's throughout Australia and overseas using the same PIN number. |
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What fees will I be charged if I use my cards overseas? |
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| The transaction fee on the Diners Club Card is 3% on the Australian dollar conversion of any transaction made in foreign currency. On the MasterCard Card this is 3.4%. |
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Do my MasterCard Card transactions qualify me for Diners Club complimentary insurances? |
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| Yes, purchases on the MasterCard Card are also covered by account level complimentary insurances. |
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If I lose either the Diners Club Card or MasterCard Card can I still spend on the one I have in my wallet? |
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| Yes, you can sign only for the transactions using the card not lost. A new PIN will be sent to replace the old PIN for both cards. |
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