Pay Your Account

Diners Club offers a range of options when it comes to paying your monthly account. Simply choose the option that best suits you:

Direct Debit
The easiest way to ensure your Diners Club Account is automatically paid on the same day each month. You choose your preferred monthly direct debit day. Apply Now to access direct debit.

BPAY
Pay your Diners Club account by phone or internet using the BPAY® system available from most banks1. You will need to quote Diners Club Biller Code 3012 and your Customer Reference Number, which is your Diners Club Card number. A transaction fee of $0.75 applies to each BPAY payment. Call your bank to register and for more details2.

Australia Post
Go to any Australia Post outlet, present your Diners Club statement payment slip and pay by cash or cheque2. Australia Post will give you a receipt of the transaction. A fee of $1.55 applies to each payment.

Mail
Make your cheque payable to 'Diners Club'. Include your statement payment slip and write your membership number of the back of the cheque.

Mail to: Customer Service, Diners Club International, GPO Box 40, Sydney, NSW, 2001.

It is important to remember that Diners Club requires payment of your account within 14 days of your statement 'Issue Date'.

For further information on paying your account contact our 24 hour Customer Service Team on 1300 360 060.

1. Charges are payable on receipt of account. To avoid default fees you have 7 days after the account issue date to pay.
2. Please allow 2 business days for processing you payment to Diners Club.
®Registered to BPAY Ltd ABN 69 079 137 518.

Account Statements

Diners Club statements will make managing your business's general expenses a whole lot easier. Statements have been designed to effectively manage total travel and entertainment spending by combining all your company's expenditure on both Diners Club Cards and MasterCard® Cards for the month into one clear and concise statement.

GST is calculated and listed separately for Diners Club Card transactions on each statement to enable ease of processing. This will introduce cost savings into your business through a reduction in time spent analysing and cross-referencing employee expenses.

Diners Club also offers each cardholder a statement that contains detailed descriptions of all charges made on the card, with all charges then grouped by expense type. Our statements easily empower your employees with the ability to quickly analyse their monthly statement.

Each statement features:

Record of Charges
The Record of Charges component of the statement is an itemised list of current charges and adjustments against the company account number and enables you to easily identify items such as fees.

Member Summary
You are able to keep a close watch on employee expenditure, as the statement includes a Member Summary that lists the monthly expenditure totals for each cardholder in your business.

Account Summary
Our Account Summary provides you with a convenient overview of your business account at a glance.

For further information regarding Diners Club statements call our Customer Service Team on 1300 360 180.
Online Account

MyDinersClub
MyDinersClub allows you to access your account details 24 hours a day, seven days a week. View your next statement date, payment information or the total of a previous statement, plus billed and unbilled charges on both your Diners Club Card and MasterCard®Card. Choose to view your transactions online or download as a text or a CSV file. You can even view your Rewards points balance and redeem online.

Log onto MyDinersClub

MyDinersClub Alerts
MyDinersClub Alerts is an innovative way for you to receive up to date account information and the latest news and special offers from Diners Club via e-mail messages or SMS to your mobile phone. MyDinersClub Alerts allows you the flexibility to choose which information you want to receive and when you receive it.

To setup MyDinersClub Alerts, log onto MyDinersClub

Reporting
Diners Club appreciates that you need access to information to be able to effectively manage your business's expenditure and meet BAS reporting requirements.

So we've made it easy for you to access your account data online to review or download to various accounting software packages (Quicken, MYOB or Microsoft Money). Plus, the Diners Club Business Card statement complies with ATO guidelines for statements to be accepted as a substitute for Tax Invoices (other than mixed supplies). and includes inbuilt GST and FBT schedules.

Disputed Charges

On checking your monthly statement, any queried charge should be advised immediately to Diners Club by phone. Our Customer Service Team will work with you to resolve your dispute fairly and quickly.

By isolating a disputed charge on your next statement and allocating a special reference number for easy tracking, you will not have to pay the amount in question until the dispute is fully investigated and resolved.
For further information regarding any disputed charges, please contact us on 1300 360 060.

Please click here to download a dispute affidavit.
Pen or PIN

At participating stores across Australia, you can now enter a Personal Identification Number (PIN) to authorise your transactions, giving you a quicker and easier alternative to signing. Of course, you can continue to sign as you've always done. The choice is yours.

ATM PIN
Having an ATM Personal Identification Number (PIN) means you can access cash at ATMs worldwide. If you have a PIN, you will also be able to use this same one to authorise a transaction rather than signing a receipt. You will be issued just one PIN for transactions and ATM withdrawals with either the Diners Club card or the MasterCard® Card

If you would like to apply for an ATM PIN, simply complete the ATM PIN Access form or call our Customer Service Team
on 1300 360 060.

1. PIN required. Limits, Terms and Conditions and service surcharges apply. View the full Terms and Conditions at dinersclub.com.au.